Don’t Let Your Warranty Wither: The Importance of Annual Renewals

The “Set It and Forget It” Trap

Imagine buying a brand-new car, parking it in the driveway, and never changing the oil for three years. Would you expect it to start on the first try?

Your standby generator is a powerful engine—often more powerful than the one in your vehicle. It sits brave and ready through the brutal freeze-thaw cycles we experience here in Stratham, waiting for those heavy, wet snowstorms that snap tree branches and burden the Eversource and Unitil lines. It is designed to withstand the ice and the cold, but it cannot care for itself.

As we kick off the new year, many warranties and service plans are up for renewal. We see it too often: a homeowner thinks their unit is “set it and forget it,” only to find out during a Nor’easter that a simple, preventable issue has left them in the dark.

Protecting Your Warranty (And Your Wallet)

Most manufacturers—whether you own a Generac, Kohler, or Briggs & Stratton—have strict clauses in their warranties. They require proof of annual maintenance by a certified professional. If a part fails and you cannot prove the unit was cared for, that warranty might as well be a piece of paper.

This is where having a professional partner makes the difference. Whether you bought your generator from us or not, Generator Supercenter of New Hampshire can maintain it. Our certified technicians are trained to service almost any standby generator on the market, and we keep detailed digital records. If a warranty claim ever arises, we have the proof you need to get covered.

The Silent Partner: GenMon Monitoring

Maintenance isn’t just about changing oil once a year; it’s about constant vigilance. Without monitoring, you won’t know your generator has a dead battery until the power goes out and the unit fails to start.

This is why we champion our GenMon program. It allows us to know the status of your generator 24/7. If the unit misses a weekly exercise or throws an error code, we know instantly—often before you do. It means we can roll a truck with the right part already in hand, saving you time and stress. You don’t have to trudge through snow drifts or brave the ice to check for the green light; we’ve got you covered.

What Actually Happens During a Visit?

We don’t just kick the tires. Our technicians perform a comprehensive inspection that includes fluid analysis, firmware updates, voltage regulation checks, and a battery load test to ensure you have the cranking amps needed for our deep New Hampshire freezes.

Secure Your “Always Ready” Status

It is Service Season here in Rockingham County. Before the next wave of coastal storms rolls in and the schedule fills up, take a moment to check your renewal status. If you aren’t currently under a plan, or if you’ve been relying on a general handyman who isn’t certified, let’s get that fixed.

Protect your investment, protect your warranty, and most importantly, protect your Sanctuary. We are right here in the neighborhood to help keep the heat running and the lights on. Feel free to stop by our showroom at 28 Portsmouth Ave to talk through your maintenance options, or give us a ring at 603-731-4003 if you have questions. Let’s make sure you’re ready for whatever the weather brings next.